Willowbrook Medical Practice

Brook Street, Sutton in Ashfield, Nottinghamshire, NG17 1ES

Telephone: 01623 440018


We are open

Latest News:

When we are closed

Call 999 in an emergency. Chest pains and/or shortness of breath constitute an emergency.

Out of Hours

Emergency cover is provided outside normal surgery hours, at weekends and bank holidays by NEMS.

Please telephone 111.

You will be required to provide full information about your problem and will be expected to attend the primary care centre at King’s Mill Hospital if deemed appropriate.

NHS 111 Service

Outside normal surgery hours (evenings, weekends and bank holidays) emergency cover for the practice is provided by Primary Care (PC24) Out of Hours service. PC24 is an urgent care centre based next to the King’s Mill Hospital Emergency Department (ED) that provides medical care for patients that do not need Emergency Department Care. It is a nurse led service (Monday – Friday) and is supported by General Practitioners (GP’s) in the out of hours period (i.e. anytime that your normal GP practice is closed).

This service is for problems which cannot wait until the next available surgery. You will be required to provide full information about your problem and will be expected if required to attend PC24 if necessary. Advice may also be given if attending for a face to face appointment is not deemed to be required.

During out of hours you should telephone the practice and instructions will be provided on how to contact NEMS.

For other general medical advice you can always contact the NHS 111 service if you urgently need medical help or advice but it is not a life threatening situation.

Pharmacy Provision on Bank Holidays

Please see this page for pharmacy opening times: click here

Staff Training Dates*

The practice is closed ONCE a month for staff development and training, except in August and December. Our doctors, Nursing and administrative staff do need time to train together, which is vital to improve service delivery. We DO NOT close on other Wednesday afternoons.


  • Wednesday 25 January
  • Wednesday 22 February
  • Wednesday 29 March
  • Wednesday 26 April
  • Wednesday 24 May
  • Wednesday 21 June
  • Wednesday 26 July
  • Wednesday 27 September
  • Wednesday 18 October
  • Wednesday 22 November
  • Wednesday 24 January 2024
  • Wednesday 28 February 2024
  • Wednesday 27 March 2024

*dates may be subject to change

Bank Holiday Closure Dates

2023 – We will be closed on the following dates:

Monday 2 January New Year’s Day (substitute day)
Friday 7 April Good Friday
Monday 10 April Easter Monday
Monday 1 May Early May Bank Holiday
Monday 8 May Bank holiday for the coronation of King Charles III
Monday 29 May Spring Bank Holiday
Monday 28 August Summer Bank Holiday
Monday 25 December Christmas Day
Tuesday 26 December Boxing Day

Refer to https://www.gov.uk/bank-holidays for further dates.


Opening Times

  • Monday
    08:00am to 06:30pm
  • Tuesday
    08:00am to 06:30pm
  • Wednesday
    08:00am to 06:30pm
  • Thursday
    08:00am to 06:30pm
  • Friday
    08:00am to 06:30pm
    Lines closed 12:30 to 1:30pm
  • Saturday
    Extended Hours available on request
  • Sunday
    Extended Hours available on request
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