
Willowbrook Medical Practice
Brook Street, Sutton in Ashfield, Nottinghamshire, NG17 1ES
Current time is 17:09 - We're open
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Appointments
Online Appointments – currently suspended due to the Coronavirus Pandemic
You may register with us to be able to access your details on line . You will need to pick up a form from reception or download from our website via this link.
Appointments System
We are keen to provide appointments to our patients that are timely and meet their needs.
- Please telephone 440018 between 8.30am and 6.00pm and our Receptionists will offer the earliest appointment possible.
- You will need to book a separate appointment for each member of the family who needs to be seen.
- Please arrive promptly or cancel your appointment if you cannot keep it as this will enable us to offer the appointment to someone else.
- We endeavour to offer routine appointments within two working days, but at busy times this is not always possible.
- Urgent medical problems will be seen by the Duty Doctor or Advanced Nurse Practitioner.
- This is a “sit and wait” basis and at peak times there may be a waiting period of up to 2 hours.
- You will be asked by the receptionist to give a brief reason you want to be seen urgently – this is so they can book you in appropriately with a GP or ANP.
- If your appointment or query is not urgent, please try after 9.30 am to avoid our busy period on the telephones.
- You may experience a “dead line” if our call system is at capacity. This capacity is set by our line providers, Gamma, so is beyond our control.
Telephone Advice
A doctor is usually available to advise over the telephone. Please call 01623 440018 to request a call back from a doctor. This is usually after morning/afternoon surgery.