When we are closed

Check it’s not an emergency.
Call 999 if you have chest pains and/or shortness of breath.

British Sign Language (BSL) speakers can make a video call to 999.

Deaf people can use 18000 to contact 999 using text relay.

Out of Hours

Emergency cover is provided outside normal surgery hours, at weekends and bank holidays by NEMS.

Please telephone 111.

You will be required to provide full information about your problem and will be expected to attend the primary care centre at King’s Mill Hospital if deemed appropriate.

NHS 111 Service

Outside normal surgery hours (evenings, weekends and bank holidays) emergency cover for the practice is provided by Primary Care (PC24) Out of Hours service. PC24 is an urgent care centre based next to the King’s Mill Hospital Emergency Department (ED) that provides medical care for patients that do not need Emergency Department Care. It is a nurse led service (Monday – Friday) and is supported by General Practitioners (GP’s) in the out of hours period (i.e. anytime that your normal GP practice is closed).

This service is for problems which cannot wait until the next available surgery. You will be required to provide full information about your problem and will be expected if required to attend PC24 if necessary. Advice may also be given if attending for a face to face appointment is not deemed to be required.

During out of hours you should telephone the practice and instructions will be provided on how to contact NEMS.

For other general medical advice you can always contact the NHS 111 service if you urgently need medical help or advice but it is not a life threatening situation.

Pharmacy Provision on Bank Holidays

Please see this page for pharmacy opening times: click here

Staff Training Dates*

The practice is closed ONCE a month for staff development and training, except in August and December. Our doctors, Nursing and administrative staff do need time to train together, which is vital to improve service delivery. We DO NOT close on other Wednesday afternoons.

Wednesday 24 January 2024
Wednesday 28 February 2024
Wednesday 27 March 2024

*dates may be subject to change

Bank Holiday Closure Dates

2024 – We will be closed on the following dates:
Monday	1 January	New Year’s Day
Friday	29 March	Good Friday
Monday	1 April	Easter Monday
Monday	6 May	Early May Bank Holiday
Monday	27 May	Spring Bank Holiday
Monday	26 August	Summer Bank Holiday
Wednesday	25 December	Christmas Day
Thursday	26 December	Boxing Day